Meetings with tour operators

Sales Tour by NordicMarketing

  

What is a Sales Tour?

NordicMarketing organises several sales tours each year, bringing together tour operators and destinations from Norway, Sweden, and Finland.

Typically, 1–4 representatives from Nordic countries, along with one person from NordicMarketing, embark on tours to visit tour operators in Germany, Switzerland, Austria, the Netherlands, Belgium, or Luxembourg. During these visits, they meet with product managers, owners, or other decision-makers in person.

The aim of these sales tours is to introduce tour operators to regions and packages, accommodation, activities, or attractions that are relevant to their target groups.

More information

  

The role of NordicMarketing

NordicMarketing's task is to select and contact suitable tour operators based on the services offered by a customer or region, and to arrange appointments.

The long-term aim of these meetings is to establish cooperation between the participating suppliers and selected tour operators, so that customers from Central Europe can later book trips to the north, thus creating long-term business relationships.

  

Selection of tour operators

When selecting the tour operators, NordicMarketing's many years of experience, product and market knowledge and the trust built up over many years come into play, which often make such meetings possible in the first place.  In addition, our MarketCheck database is accessed. This provides detailed information about offered products and the specialisation of each tour operator.

Quality and customer satisfaction are our top priorities. This is why the number of dates is limited, and the selection restricted to relevant tour operators.

  

Planning the sales tour

Typical of the Central European market is the large number of tour operators, spread across large and small cities as well as rural regions. This means that long transfers between appointments are unavoidable. Particularly when it comes to niche products or specialists, tour operators are often spread across the whole country and distances are therefore long.

In most cases, NordicMarketing books a hire car to take the participants on tour. In some regions, the tours can even be organised entirely by bus and train, which works particularly well in Switzerland thanks to the reliability of the railways and local public transport.

  

Meetings with tour operators

The meetings with the tour operators almost always take place on their premises. Depending on the size of the company, these can take place in the office, in meeting rooms, but also in gardens, roof terraces or canteens. Sometimes they also take place outside in restaurants or cafés, especially for small specialists who work from home, for example, and do not have the space for several guests.

It is important for the quality of these meetings that the participating providers prepare themselves and familiarise themselves in advance with the products, the possible target groups and the specialisation of a tour operator. NordicMarketing provides support in advance and compiles information about the respective tour operators, about the respective markets in general as well as requests from tour operators for product descriptions or pricing.

In addition, at the beginning of each meeting, we always try to get an up-to-date picture of the respective customers, current wishes and required standards from the tour operator himself.

   

Specialisation of tour operators

It is important for suppliers to understand what type of accommodation is required or preferred, whether the activities are for groups or individual travellers, whether, for example, multi-day tours in the wilderness or light activities as well as comfortable accommodation or simply holiday homes in the middle of nature are desired.

For all those involved, for the tour operators, for the suppliers, but also for NordicMarketing, the personal contact that is established at these meetings is fundamental for a trusting and long-term cooperation.

   

Product manual by NordicMarketing

NordicMarketing provides numerous product manuals for the respective destinations. The aim is to present entire regions and the diversity of the offer in a compact and clear manner. These manuals are used in particular for sales tours, trade fairs and other sales events.

   

Following the sales tour

After the meetings, it is important to provide the tour operators with possible further information, such as sending image material or creating customised tours and offers. In order to obtain even more detailed feedback on a possible collaboration, NordicMarketing sends an online feedback form to the tour operators after the sales tour, with questions about the potential of the products offered and the destination presented.

The visits are often followed by an invitation to FAM trips, where the tour operators can see and test the products, accommodation, activities and sights on site.

Of course, the NordicMarketing team is pleased when successful long-term collaborations are established, when the destinations and products presented on the sales tours are published in the catalogues or on the websites of the tour operators visited. These are the successes that motivate and keep customer satisfaction at a high level.

More information

Contributors:

Describe your image

Anthony Grower

Topic Specialist

Describe your image

Kelly Brighton

Topic Specialist

Describe your image

Richard Peace

Topic Specialist

Sources:

1) Even the all-powerful Pointing: Almost Unorthographic.
2) Far far away, behind the word mountains: www.vokalia-and-consonantia.com
3) The copy warned: The Little Blind Text

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